INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long will my order take to arrive?
Orders are delivered within 7 to 10 working days. Tracking info will be provided once your order ships.
What are your shipping rates?
We currently charge a flat shipping rate, but we’ll soon offer free shipping. Specific shipping costs can be confirmed at checkout.
Do you ship internationally?
Yes, we ship worldwide using reliable couriers like FedEx, DHL, and USPS. Please note, we cannot ship to P.O. Boxes, APO, or FPO addresses.
Are import taxes and duties included?
Import duties and taxes are the customer’s responsibility and may apply based on your location.
What is your return and exchange policy?
Returns and exchanges are accepted within our policy guidelines. Items must be in original condition for a successful return.
How can I track my order status?
After placing your order, you’ll receive an email confirmation. Tracking details will be sent once your order is shipped.